Shipping, Return & Payment Policy

Payment Methods

We currently accept the following secure payment options:

• Visa, MasterCard, American Express, PayPal

• PayMe / Bank Transfer * Please send your payment receipt and DM our instagram account.

•All transactions are processed in Hong Kong Dollars (HKD).

Shipping Policy

• Orders are processed within 2–3 business days after payment is confirmed.

• You will receive an email confirmation with a tracking number once your order has shipped.

• Standard Shipping: HK$30 flat rate or customer may choose Freight Collect

• Delivery within 1–2 business days.

• Delivery is made via SF Express (to home, office, or SF locker)

• Free Shipping: on orders over HK$500.

We currently ship to the following countries:

• Taiwan, Japan, Singapore, Malaysia, Thailand, South Korea

• Free Shipping: on orders over HK$1,000

For other countries which are not listed here, please DM us via Instagram for more information.

Shipping Rates & Delivery Time:

Overseas shipping rates are calculated at checkout based on destination and order weight.

Notes:

• Delivery times may vary due to customs clearance or local courier delays.

• Customers are responsible for any customs duties, taxes, or import fees charged by the destination country.

Return & Exchange Policy

Local Orders (Hong Kong & Macau)

No refunds are provided for local orders.
Exchanges are accepted within 14 days of delivery.
Items must be unused, unworn, unwashed, and in original packaging with all tags attached.
Personalized or final-sale items are non-exchangeable.
Exchange shipping costs are the responsibility of the customer (unless the item is defective or incorrect).

Overseas Orders

• No returns, exchanges, or refunds are accepted for overseas orders.

• Please check product details (size, measurements, and description) carefully before placing your order.

• If you receive a defective or incorrect product, please contact us within 7 days of delivery, and we will do our best to assist you.

For any questions regarding payment, shipping, or returns, please contact us at: